Customer Support

We stand behind all of our products and always have a trained technician available to help answer your questions or solve your problem. Would you believe we even receive calls for help from our competitors. Of course, our customers always come first!

Whether you are installing your first intercom system or trying to untangle an RFP for an access control and ADA compliant Emergency Call systems, Housing Devices has the people and knowledge to walk you through the process and provide you with the answers you need.

Customer service and support is a core value at Housing Devices and one that we take seriously. That’s the main reason why we have not installed a voice mail system. We want you to be able to talk to a person and not a computer. Please see our Contact Us page for the methods of getting in touch with HDI.

Customer Support Topics

FAQs :: “Frequently Asked Questions” About Our Products

Product Documentation

Code Changes

Warranty :: “Limited” and “Limited Lifetime” Warranties

Returns Policy

Related Links :: Links to Other Industry Relevant Web Sites