INTERCOM ENTRY SYSTEMS
ADA AREA OF REFUGE CALL SYSTEMS
ADA AREA OF REFUGE SIGNAGE
TELEPHONE ENTRY SYSTEMS
ALUMINUM AND BRASS MAILBOX SYSTEMS
NURSE CALL SYSTEMS
RFID & BIOMETRIC ACCESS
INSTALLATION CABLE PRODUCTS
REPLACEMENT PARTS AND SYSTEMS
SPECIFICATIONS
CODE CHANGES
HOW TO ORDER
ABOUT HDI
CONTACT US

Download Our Catalogs

Home >> Request a Quote

How to Request a Quote from HDI

Each of our products requires that you submit slightly different information. Here are the steps to take to help you order one of our products:

  1. Select the appropriate product from the following list.
  2. Fill in the online form to submit a request for quotation online.
  3. Alternatively, you may print out the page and manually complete the form. Fax it to us at 781-395-8000 upon completion.
  4. In either case, please fill in all fields.
  5. Please call 1-800-392-5200 with any additional questions or for assistance in completing this form.

Return Goods Policy

All returned items (including Warranty repairs) must have a Return Materials Authorization number (RMA#) or they will not be accepted for repair or return by our Receiving Dept.

The RMA# must be CLEARLY MARKED on the shipping label and on all accompanying paperwork for repairs or credit to be authorized.

A 15% RESTOCKING charge will be applied against credits issued for any items returned to us for reasons other than authorized repairs.

To obtain an RMA number please call 781-395-6700 during normal business hours. You may also fax (781-395-8000) or e-mail ( ) your request to us for an RMA #. An RMA will be sent back to you via the same method you contacted us for each authorized repair or return.

Please include or be prepared to provide the following information:
Buyer Information Name
Complete address
Contact Information (Telephone, Fax numbers, E-mail address etc.)
Product Information Make / Model Number
Serial Number (where applicable)
Date of Purchase
Copy of HDI Invoice or purchase receipt
Reason for return or repair


TOP OF PAGE Call Today: 1-800-392-5200
© 2016 Housing Devices, Inc. ~ All Rights Reserved. ~